What drives many consumers away from internet shopping is the fear that the piece or product chosen will not come as described on the website. As this experience is still new for many, this fear can be put aside if you pay attention to some issues. And to help you, we developed the post “what to consider when buying your jewelry online?”. Read and find out how to acquire your pieces without any fear:
Communication channels
When you want to buy jewelry online, make sure that the virtual store has effective communication channels that will allow you to clarify doubts and seek additional information about the products available. Address, mailbox, telephone and e-mail for contact are some of the items to be checked before there is even a need to send a message.
exchange policy
Reputable companies that want to offer security to their consumers, develop exchange policies so that the attitude of buying a jewel online is a pleasure, and not a problem. In addition to creation, they make available on the website, in an easily accessible place, information on how to proceed in cases like this, so that even before purchasing a part, the customer knows what are the conditions that will allow him to exchange the product, if any. need.
Return policy
Just as there is an exchange policy, there should also be a return policy, both based on the Consumer Defense Code. This, specifically, must offer customers a period of seven days for the withdrawal of the purchase to be communicated to the e-commerce. It should also be clear how the refund will be made, respecting the payment method used.
certificate of authenticity
When it comes to buying jewelry online, it is imperative that you, the consumer, check whether the virtual store provides certificates of authenticity. This item guarantees that the product matches the description and that it is really a piece of jewelry. Before purchasing, check that the parts come with this document.
Security Certificate
Before placing your order, also check if the e-commerce offers security certificates so that your commercial transaction does not allow opportunists to steal your personal and bank details. Note that “htpps” appears before the page address in the browser. Also check if the company takes other precautions to preserve your information.
Information about the purchase
Once the order has been placed, keep all proof of purchase of jewelry online. With them, you will have your guarantees protected and you will know exactly what your rights are as a consumer. Stay tuned for additional values such as shipping and note the forecast for delivery. That way, you won't have any surprises and you can calmly wait for your order to arrive.
After observing all these questions, you will realize how safe, simple and pleasant it is to buy jewelry online. Therefore, in order for your experience to be as smooth as possible, be aware of everything you have just discovered.
Now tell us: are you in the habit of buying jewelry online? What do you look for before buying? Write your opinion through the comments!
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